Analysis of the use of social networks by university libraries
DOI:
https://doi.org/10.26512/rici.v11.n1.2018.8429Keywords:
social interaction, social networks, academic libraries, users studiesAbstract
The aim of the research is to study the implantation and perspectives of the use of social networks by university libraries in Brazil, the United States and England. It aims to analyze the challenges and possibilities in the use of these technologies to carry out the activities in the libraries, comparing the practices of social interaction with the users. The methodological procedures are characterized by the analysis and description of the profiles of nine libraries in the social network Facebook, three of them located in the United States of America, three in Brazil and three in England. It is a descriptive study with non - probabilistic and convenience samples, using the comparative and inductive methods by field research and the quantitative - qualitative data collection by observation. The results were obtained through a descriptive analysis based on searches applied in social networks, identifying, through established criteria, the information and content made available on these platforms. It concludes that the implantation of these tools in university libraries brings benefits to its activities, but it requires constant planning and monitoring to efficiently and effectively improve the provision of products and services, as w ell as the service to the users through the possibilities of communication and interaction offered by these platformsDownloads
References
AGUIAR, Giseli Adornato de; SILVA, José Fernando Modesto da. Uso das ferramentas de redes sociais em bibliotecas universitárias: um estudo exploratório da UNESP, UNICAMP e USP. Tendências da Pesquisa Brasileira em Ciência da Informação, v. 7, n. 1, jan./jun. 2014. Disponível em: http://inseer.ibict.br/ancib/index.php/tpbci/article/view/129/171 Acesso em: 4 set 2017.
BRASIL. Presidência da República. Secretaria de Comunicação Social. Pesquisa brasileira de mídia 2016: hábitos de consumo de mídia pela população brasileira. Brasília: Secom, 2016. 162 p. il. Disponível em: http://www.secom.gov.br/atuacao/pesquisa/lista-de-pesquisas-quantitativas-e-qualitativas-de-contratos-atuais/pesquisa-brasileira-de-midia-pbm-2016-1.pdf/view Acesso em: 2 set 2017.
BURKHARDT, Andy. Social media: a guide for college and university libraries. Association of College and Research Libraries, v. 71, n. 1, Jan. 2010. Disponível em: http://crln.acrl.org/index.php/crlnews/article/view/8302/8392 Acesso em: 30 jul 2017.
CUNHA, Murilo Bastos da. Construindo o futuro: a biblioteca universitária brasileira em 2010. Ciência da Informação, Brasília, v. 29, n. 1, p. 71-89, jan./abr. 2000. Disponível em: http://w.scielo.br/pdf/ci/v29n1/v29n1a8.pdf Acesso em: 27 ago 2017.
FLICK, Uwe. Introdução à pesquisa qualitativa. 3. ed. Porto Alegre: Artmed, 2009, 405 p.
GIL, Antonio Carlos. Métodos e técnicas de pesquisa social. 6. ed. São Paulo: Atlas, 2011, 200 p.
MARCONI, Marina de Andrade; LAKATOS, Eva Maria. Fundamentos de metodologia científica. 7. ed. São Paulo: Atlas, 2010, 297 p.
MARTINS, Gilberto de Andrade; THEÓPHILO, Carlos Renato. Metodologia da investigação científica para ciências sociais aplicadas. 2. ed. São Paulo: Atlas, 2009.
MICHEL, Maria Helena. Metodologia e pesquisa científica em ciências sociais: um guia prático para acompanhamento da disciplina e elaboração de trabalhos monográficos. São Paulo: Atlas, 2009. 204 p.
VALENTIM, Marta Lígia Pomim. O mercado de informação brasileiro. Informação & Informação, Londrina, v. 5, n. 1, p. 35-42, jan./jun. 2000. Disponível em: http://www.uel.br/revistas/uel/index.php/informacao/article/view/1660/1412 Acesso em: 30 ago 2017.
VIEIRA, David Vieira; CARVALHO, Eliane Batista de; LAZZARIN, Fabiana Aparecida. Uma proposta de modelo baseado na web 2.0 para as bibliotecas das Universidades Federais. IX ENANCIB: diversidade cultural e políticas de informação, São Paulo ”“ USP, 2008. Comunicação oral apresentada ao GT-08 ”“ Informação e Tecnologia. Disponível em: http://enancib.ibict.br/index.php/enancib/ixenancib/paper/viewFile/3127/2253 Acesso em: 7 maio 2017.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Andrielle Gomes Macedo, Greyciane Souza Lins
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright Notice
Authors who publish in this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under the Creative Commons Attribution License 4.0, allowing the sharing of work and recognition of the work of authorship and initial publication in this journal.
- Authors are able to take on additional contracts separately, non-exclusive distribution of the version of the paper published in this journal (ex.: distribute to an institutional repository or publish as a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to distribute their work online (eg.: in institutional repositories or on their website) at any point before or during the editorial process, as it can lead to productive exchanges, as well as increase the impact and citation the published work.
